KINDLY NOTE OUR ORDERING AND SHIPPING POLICY
1) ORDERING:
MINIMUM
ORDER IS $300.00
Most products
are packaged in three (3), accordingly it is best to order in 3's, for better packing
and shipping. (This is merely a suggestion).
All orders
are subject to our acceptance, and we reserve the right to limit quantities ordered.
2)
PAYMENT METHOD & TERMS:
New customers must fill out
Part A of the Customer
Application. Customers who wish to apply for credit must fill out Parts
A & B and sign. Please allow 2 weeks for credit approval.
Customers who need to have
their orders shipped prior to credit approval can have it sent immediately via FedEx
Ground Service C.O.D. Cash, or by prepaying via bank wire transfer or as per prior
arrangement.
A service charge of two percent
(2%) per month, calculated on a daily basis, will be charged on all accounts past
due. NO EXCEPTIONS.
Also, there is a $40.00 service
charge for all returned checks.
3)
FREIGHT:
When ordering at prices listed
in this catalog, and your invoice totals $1100.00 OR MORE,
we will pay all freight charges, to anywhere in the following zip codes: 00400 - 00599, 01000 - 01399, 01500 - 01699, 05200 - 05399,
06000 - 08999, 10000 - 12799, 13700 - 13999, 14800 - 14999, 17000 - 19999, 21000
- 21399, 21900 - 21999. When shipping to all other zip codes in the 48 States within
the continental United States, we will pay freight if the invoice total is $1800.00
OR MORE, when ordering at prices listed here. Our prepaying freight does not make
us responsible for any freight claims.
4)
CREDITS & RETURNS:
All apparent
claims for breakage, damages, or shortages, occurred in transit, must be made with
the carrier, and noted when signing freight bill. Keep carton(s) intact with merchandise
and packing material until inspection is completed by the carrier (trucking co.,
UPS, etc.). All concealed damages must be claimed by phone, and in writing to the
carrier within 5 days. Kindly send us copies of your correspondence. This
will keep us informed of the situation.
Defective
goods or goods shipped in error must be reported to us within TEN DAYS of the INVOICE
date. Kindly advise us by writing the invoice number, carton number, shipment
date, etc.
If you
find an error on your invoice, please phone us and we will issue a Credit Memo.
Kindly quote the Credit Memo on all correspondence.
DO NOT
DEDUCT before we issue the Credit Memo and DO NOT HOLD UP PAYMENT.
We are NOT responsible for
typographical errors, or changes in the manufacturers' suggested retail prices.
Goods will be invoiced according
to manufacturers' suggested retail prices in effect on day of sale, less specified
discount.
We do our very best
to accommodate our customers with excellent service and low prices.
We at Cosmopolitan
truly appreciate your business. Thank you!